

Echo’s Discontinued China & Silver
China and silver flatware specialists with one of the largest selections of discontinued dinnerware in Canada.- North Vancouver, BC
- Executed brand building marketing strategies in Alberta, including magazine advertising and email campaign
- Developed new logo and branding strategy
- Developed and launched new website including a phase one online shopping cart
- Audited and restructured internal sales process and customer communications
“From branding to shopping cart, we needed a complete rework of our website. We could have hired a web designer, but with Susan, we also got a marketing expert that could work with us technically and creatively. Even though we don't have vast computer knowledge, she was very patient with us. And unlike other marketing and computer techs we have worked with, Susan spent the time to understand our needs and our business.
We’ve had numerous emails from customers saying how much they like our new website, especially how user-friendly it is. And the volume of new customers and online orders speaks for itself.”
